Your request has been received
Dear Student:
Thank you for contacting me by email. This is an acknowledgement to let you know I have received your request. I make every effort to respond personally to every student email within 36 hours (excluding weekends and official holidays). There is no need to send multiple requests for assistance.
I am very sorry to hear about the challenge you are currently facing. If you have an urgent technical problem, please contact the helpdesk at helpdesk@xyz.edu. You may also use the course Q&A forum where your classmates may be able to help you out. Many problems can also be resolved easily by doing a simple Google search. If you are encountering a problem, you may be surprised to discover that someone somewhere on the Internet has had the same problem and posted a solution. In the meantime, you may also want to consider that there are millions of other computers in the world, and you may know someone who will let you borrow one in order to complete your assignment. Computer labs and libraries seem especially generous with their computers.
When I send my prompt reply to your request, I will want to know a very detailed description of the problem, and a detailed list of the multiple steps you took to resolve the issue on your own other than your frantic email to me in the middle of the night. So please expect my response soon, and use your time until then productively. I hope you will consider the next 36 hours as an opportunity for individual learning and personal growth. By the end of your academic career, you may even look back on this moment and see it as a pivotal step on your path toward self-reliance and genuine independence that set you on a journey to success a learner and as an adult with aspirations of gainful employment after graduation. It is exactly that kind of personal enrichment I have dedicated myself to in my teaching career, and try to provide such opportunities to all of my students. Not all of them are as appreciative as I had hoped, but I know you are a truly exceptional student who looks for every opportunity to develop your skills and become a multi-faceted individual.
We will both be very happy if you have already resolved your issue by the time you receive my response, so that we can spend our time instead discussing all the things you have learned from this course. I look forward to our exchange at some time in the near future.
Sincerely
Your dedicated instructor
:-)
